Information on member registration etc. due to renewal

Thank you for always using Royal Master Scissors.

Today, we have revamped the Royal Master Scissors online store and resumed sales.

With this renewal, we have completely revamped all of our systems, including the cart system.

Some customers may be surprised at how different it is from the previous cart system, but it will make shopping more convenient than ever before.

There are also differences in membership accounts and payment methods, so please check below.


About your membership account

For customers who used the previous website, we will be sending out emails with information about new member accounts on the new website.

The contents of the email are as follows:

Click the "Activate your account" button in the email and set a new password, and your membership registration information will be activated on our revamped website.
*Please enter your password twice to confirm.



Changes due to website renewal - Payment methods -

We now offer convenient payment methods such as smartphone payments using Apple Pay and Google Pay, making shopping more convenient than ever before.
We plan to introduce even more convenient payment methods in the future.



Regarding points issued on the previous website

The points system that was previously used to issue points based on the amount of purchases made by customers on this site has been changed to a coupon system.

This time, we will inform you of coupons that can be used on the renewed site, based on the points you had on the previous site, along with instructions on how to reset your membership account password.

We will send you the coupon via email as shown below.

On the order screen, under "Select payment method", enter the coupon code provided in the email into the coupon code input field.

Once you apply the coupon, the discount will be reflected.

A maximum of 5 coupons can be used per order.
*The points coupon at the time of renewal may not be used in conjunction with other coupons or discounts.

Additionally, once a coupon has been used, it cannot be used multiple times.



Please understand that due to the major renewal of the site, there may be unexpected problems or inconveniences due to a system that is different from what you are used to.

Also, as we are still unfamiliar with some aspects, we would appreciate it if you could let us know if you notice anything before and after the site renewal.

Please feel free to contact us if you have any questions.

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